This is a communication from the carrier that announces a change in the procedure for running LGA (Banner) illustrations:

5/12/2015  “As a registered user of WinFlex Web and/or WinFlex Desktop, this email is to inform you that LGA (Banner and William Penn) will no longer be a carrier option for WinFlex Web and WinFlex Desktop effective today.
If you would still like to run LGA illustrations, Illustration Manager, can be downloaded from after logging in. Illustration Manager can be found under the ‘Illustrations’ sections then ‘Download Software’.
There are no changes to Illustration Manager or to any other third party vendors.”